ABOUT US

hands together - about us

About Us

FloorConsult provides flooring related consulting services such as in-house testing and field troubleshooting to the flooring industry and related businesses, serves as expert witness for legal counsel, conducts floor install training for heat welding and other install techniques and provides maintenance techniques and recommendations for all types of resilient and hard surface flooring, including luxury vinyl, rubber, vct, laminate, hardwood. FloorConsult office is located in New Castle, Delaware.

FloorConsult can help with..."Everything you wanted to know about a floor, but didn't know who to ask."

bullseye target - our mission

Our Mission

The mission of Floor Covering Services & Consultants is to provide installation and maintenance solutions to its customers. We help Architects and Designers who hate flooring problems with flooring solutions that make sense for the environment they are designing. We help Flooring Manufacturers with proper Maintenance and Installation instructions for their flooring products. We provide top expertise for floor covering installation and maintenance troubleshooting.

Flooring Expert - Heat Welding

Flooring Experts

Our in-house, hard surface flooring expert, Reggie Hill, leads our consulting services division with more than 30 years of experience in the industry. Reggie and his team focus consulting services on the commercial flooring market, before, during or after a new floor is installed. Before a floor is specified and installed our consulting services provide flooring performance expectations, finish samples and flooring finish specifications so an architect or interior designer can uphold the integrity of a specified flooring product during the bid process in order to deliver optimum performance, especially in high use facilities such as those found in healthcare and education.

Consulting

Post installation consulting takes place when an installed floor fails and it’s a high square footage project. The high cost of replacement is looming and the situation may be adversarial when Floor Consult expertise is called in to investigate and determine the cause of failure. The investigation typically provides enough information to determine root cause and the flooring consultant will provide a path for resolution.

Floor Consultants works with attorneys as an expert witness and advisor for flooring related cases, with flooring manufacturers as a reliable resources for flooring maintenance and finish applications and with facilities managers and business owners to implement finish and maintenance procedures in difficult to maintain areas of their buildings.

Consulting and training services are flexible and adjust to each, unique customer and flooring situation. The floor is not often given a lot of thought until it fails. One of our goals is to prevent failure when we’re brought in on the front end of a project.

floor consultant - conducting training session

About the Owner

Reggie Hill founded Floor Covering Services & Consultants in 1995. Prior to starting his own business, Reggie was the Manager of Training and Technical Services at Mannington Mills starting in 1989. Before being hired by Mannington, he worked in his family’s retail flooring and custom cabinetry business in east Texas where he defined his skills as a craftsman with woodworking and flooring installation. With years of experience behind him and a keen understanding of flooring, Reggie has become an expert in his field. He’s a true professional at troubleshooting installation, maintenance and application issues for our FloorConsult clients. Finding a resolution and working through adversarial situations is one of his greatest skills. Reggie loves to present to groups, as weaving a good story is inherent in this Texan. Early morning is his favorite part of the day and he’s always on the move.